Need a solution to this issue please support.

Problem – need to display ALL comments from ALL post-types in one comment manager.

Kiwi

Support can we get an urgent fix to this problem please???

Can we finally get this issue resolved please??

We have allowed another 2 weeks since your last response which is a more than reasonable time to investigate and find a solution.

We need to see ALL comments from ALL post-types in the same manager interface.

Urgently awaiting your reply.

Kiwi

Hi Support,

I have tested this solution but it does not work at all.

No links work, no avatars show, there is no option to approve, delete, spam and trash? The only thing that does work is displaying a list of comments but even then it only shows 15 comments and there is not option to display any more? This is not good enough.

We need a simply update to the existing plugin which allows us to display all comments from all post-types. The current plugin only display comments from the ‘post’ post-type.

Please update the current plugin and resolve this issue urgently.

Kiwi

We haven’t forgotten about this issue. Has been 4 weeks since you promised to resolve and 7+ months since the issue was first logged.

Please confirm how we fix this problem.

Kiwi

Still waiting for an answer to this.

You have asked for 2 days and now it has been 2 weeks since your last reply and over 7 months since the issue was raised.

The support is not impressive guys.

Kiwi

It has been another 6 days – you asked for 2. What is the solution to this?

Kiwi

Support,

It has been nearly 2 weeks since your message asking for time to resolve this problem. We have been asking for a solution to this problem for nearly 7 months now. How long do you expect us to wait for a solution to this?

This is getting ridiculous guys. Still not support. Still no plugin update since 2014. Where is the support for this plugin which we have invested real time and money?

We need to know ASAP now. What is the answer to this problem????????????

Kiwi

Can we get an update on how to fix this problem please. We have provided all the detail of your own code to troubleshoot the problem – now we just need a solution asap.

Kiwi

Hello,

We already have multiple post-types already setup – this is not the issue.

As advised, we can display the comments for each post type individually. The problem is we want to combine all out post type comments in a single comment manager. There is no point having 12+ comment manager windows on the same page – we need a single comment manager interface to display all.

The solution is in the file comments.php file but we don’t know how to modify to include the additional post-types. Eg.

function shortcode( $atts ) {
extract( shortcode_atts( array(‘post_type’ => ‘post’), $atts ) );

Please advise how we adjust the code to display all post types in a single comment manage instead of just the ‘post’ post-type only.

Kiwi

The Userfrontend Pro plugin is a separate issue – we will await the new plugin release for this. However, the Comment Manager plugin issue is a different problem and we need a solution to this now.

We have been very patient and 5 months ago we were happy to wait for the new release, however now it has become a major problem for our users and we need a fix asap.

There is only one file (comments.php) which contains the coding change needed. Can Tareq, yourself and the development team please take a look at this file and confirm what change is required to allow multiple post-types.

Your urgent attention is appreciated.

Kiwi