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Viewing 15 Topics - 1 through 15 (of 33 total)
Author Posts
September 21, 2015 at 6:33 pm in reply to: Sales Reporting Inaccuracy 72765
James James

It appears the problem is finally fixed thank you. If anything changes I will inform you.

September 19, 2015 at 11:48 am in reply to: Sales Reporting Inaccuracy 72415
James James

Thank you.

September 17, 2015 at 6:18 pm in reply to: Sales Reporting Inaccuracy 72282
James James

Roger that

September 16, 2015 at 5:30 pm in reply to: Sales Reporting Inaccuracy 72063
James James

I’m not sure what was fixed if it still doesn’t work.

September 15, 2015 at 6:28 pm in reply to: Sales Reporting Inaccuracy 71915
James James

Updated, but it is still not working.

On the Orders Tab it is still showing

All (6) Completed (3) Processing (0) On-hold (0) Pending (0) Cancelled (3) Refunded (0)

However it should show

All (4) Completed (2) Processing (0) On-hold (0) Pending (0) Cancelled (2) Refunded (0)

There appears to be two ghost orders.

Also, on the reports page it says

3
orders placed
3
items purchased

But it should read

2
orders placed
2
items purchased

There are ghost items that don not exist affecting the count.

September 15, 2015 at 5:56 pm in reply to: Product picture rotation problem 71908
James James

Honestly this looks like a problem with the theme, not dokan. I would recommend changing the theme to something else to test it, and follow up with the themes support page.

September 14, 2015 at 5:56 am in reply to: Sales Reporting Inaccuracy 71680
James James

Thank you, very much appreciated.

September 13, 2015 at 1:08 am in reply to: Sales Reporting Inaccuracy 71566
James James

I do not think you are understanding the problem. Changing the theme only messes up my website, it does not resolve the problem.

Changing the theme did infact mess up the website and did not resolve the problem.

The problem is that Dokan is showing

Completed (3) Processing (0) On-hold (0) Pending (0) Cancelled (3)

There are only 2 completed orders. And 2 cancelled orders. Dokan is reporting 6 order transactions when there are only 4. I have fixed the other errors, but this still remains.

Again Switching to the DOkan theme DID NOT fix the problem, it still persist.

September 11, 2015 at 5:29 pm in reply to: Sales Reporting Inaccuracy 71424
James James

I cannot change the theme, please review the user account above and advise how to proceed.

September 10, 2015 at 7:19 pm in reply to: Reporting Innacuracies 71344
James James

They appear to be separate issues, but I will await a response on the other thread.

September 10, 2015 at 4:57 pm in reply to: Reporting Innacuracies 71297
James James

Is there an update?

September 10, 2015 at 4:54 pm in reply to: Sales Reporting Inaccuracy 71295
James James This reply has been marked as private.
September 9, 2015 at 8:20 pm in reply to: Dashboard not aligned 71169
James James

Fixed, thank you.

September 9, 2015 at 5:07 pm in reply to: Dashboard not aligned 71126
James James

Please look at the screen shot you sent. Everything is not working fine, your page is exactly the same as the problem i originally posted.

September 8, 2015 at 6:41 pm in reply to: Reporting Innacuracies 70989
James James

Details submitted earlier, thank you.

Forum URL which it was sent would have been

https://wedevs.com/support/topic/dashboard-not-aligned/

Viewing 15 Topics - 1 through 15 (of 33 total)