Vendor Dashboard

I’m not sure how to upload an image to show you guys

Hello Kelechi,

You can upload image through http://postimg.org/, https://www.copy.com/ or http://docs.google.com/

Thank you 🙂

Hello Kelechi,

Are those indicate any inconsistency? I am not sure. Can you please elaborate it more. I can see duplicate order but those orders are based on per order number. So there are no chances of duplicating any order. But there could be multiple customer in the order page because there are multiple order for same customer.

Thank you 🙂

Hello,

Please mark the area where the names do not matching.

Thank you 🙂

none of the names are matching or correct. please fix this bug. i can give you access to my backend if you need it

Off course I will fix up. But let me mark down the area in compare of those two image you have sent to me.

Thank you 🙂

Hello Kelechi,

When I checked the orders page for a vendor I have seen there is no unmatched customer name. Please check out the screenshot:

Thank you 🙂

hello, please try to understand the problem. the name is not matching what is seen on LIST OF ORDERS page. And this is not all orders, only some. view each order and you will see many do not match and the name is duplicated.

Hello Kelechi,

I have noticed the issue. I have already forward this issue to our developer team. Please allow me some time. I will be back to you with a right solution.

Thank you 🙂

Hello Kelechi,

Step 1: Please open dokan-plugin/templates/orders/listing.php

Step 2: Find this line of code

if ( $the_order->user_id )
                            $user_info = get_userdata( $the_order->user_id );

                        if ( !empty( $user_info ) ) {

                            $user = '';

                            if ( $user_info->first_name || $user_info->last_name )
                                $user .= esc_html( $user_info->first_name . ' ' . $user_info->last_name );
                            else
                                $user .= esc_html( $user_info->display_name );
                        } else {
                            $user = __( 'Guest', 'dokan' );
                        }

                        echo $user;

Step 3: Replace this code over above line of code

if ( $the_order->user_id )
                            $user_info = get_userdata( $the_order->user_id );

                        if ( !empty( $user_info ) ) {

                            $user = '';

                            if ( $user_info->first_name || $user_info->last_name )
                                $user .= esc_html( $user_info->first_name . ' ' . $user_info->last_name );
                            else
                                $user .= esc_html( $user_info->display_name );
                        } else {
                            $user = get_post_meta( $order->order_id, '_billing_first_name', true ). ' '. get_post_meta( $order->order_id, '_billing_last_name', true );
                        }

                        echo $user;

Thank you 🙂

this is fine. but now all when vendors go from page 1 to page 2 all of the orders are the same. So the list of items is the exact same on the first and second page.

please help