Store Banner Repeats
kenneth
9 years, 1 month ago| Author | Posts |
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August 3, 2015 at 2:27 pm 64973 | |
| kenneth | When the seller filled up all their information, address, email, social icons. The banner image repeat itself. Please see screenshot below.
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August 3, 2015 at 2:34 pm 64974 | |
kenneth
| The image repeat looks worse when viewed on my tab. Please see below.
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August 3, 2015 at 5:59 pm 65033 | |
towhid
| Hello Kenneth, Can you please send me the original banner image. I will check it on my local server. Thanks |
August 3, 2015 at 7:21 pm 65064 | |
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kenneth
| This reply has been marked as private. |
August 3, 2015 at 7:23 pm 65067 | |
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kenneth
| This reply has been marked as private. |
August 4, 2015 at 11:23 am 65173 | |
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kenneth
| Hi towhid, are you able to reproduce the same error on your local server? |
August 5, 2015 at 4:11 am 65324 | |
Simon Chabrier
| Hello – Same problem for me ! |
August 5, 2015 at 10:15 am 65346 | |
Neen Monty
| My banners are not showing at all? |
August 5, 2015 at 10:43 am 65350 | |
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towhid
| Hello Keenth, The default banner size is the placeholder for the information (address, rating, social, phone number, email) inside it. When the information is too long then the banner just repeat itself to accommodate the extra space. You can use the taller banner to see. Thanks |
August 5, 2015 at 10:47 am 65351 | |
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towhid
| Hello Neen, Please create another topic. It is hard to provide support different context and scenario. Thanks |
August 5, 2015 at 10:50 am 65352 | |
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kenneth
| hi towhid, on desktop it looks ok with a taller image but on mobile devices the problem persists. |
August 5, 2015 at 10:53 am 65354 | |
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towhid
| Hello Kenneth, Can you please give me a screenshot. Thanks |
August 5, 2015 at 10:57 am 65356 | |
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kenneth
| This reply has been marked as private. |
August 5, 2015 at 1:16 pm 65385 | |
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kenneth
| hi towhid, if there is no way to solve this, then i suggest you do not show the street address in the store banner, just show the country, state and zip code. |
August 6, 2015 at 11:21 am 65566 | |
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towhid
| Hello Keneeth, Can you please check your site now and let me know the result. I have tried to set the style as iPad mini. Thanks |
August 6, 2015 at 1:14 pm 65587 | |
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kenneth
| This reply has been marked as private. |
