Seller Dashboard Earnings different from Logs

This topic contains 56 reply and 4 voices, and was last updated by Nayem 9 years, 4 months ago
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June 14, 2015 at 1:47 am 52018
Nayem My sellers are seeing completely different earnings on their Dashboards to the actual real figures from the Logs. In some cases, the earnings figure is much higher than the log and it is causing suspicion that I am not giving the correct commission. Can you check this out please?
June 14, 2015 at 3:01 pm 52030
towhid towhid

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

June 14, 2015 at 3:20 pm 52034
Simon Simon

Sent to you now. Fingers crossed!

June 14, 2015 at 3:46 pm 52036
towhid towhid This reply has been marked as private.
June 14, 2015 at 4:04 pm 52037
Simon Simon

Hi there

I didn’t think there was a block there. I will contact my hosting provider and check this out and come back to you.

Simon

June 14, 2015 at 9:15 pm 52059
Simon Simon This reply has been marked as private.
June 15, 2015 at 5:27 pm 52096
Simon Simon This reply has been marked as private.
June 15, 2015 at 6:16 pm 52102
towhid towhid This reply has been marked as private.
June 16, 2015 at 12:41 am 52124
Simon Simon

Thank you. I look forward to hearing from you.

June 16, 2015 at 12:55 pm 52149
towhid towhid

Hello Simon,

I am able to login your site successfully. Can you please provide me those seller login details with the screenshot with the mark of that area where logs are different from actual real figures.

Thanks

June 17, 2015 at 1:09 am 52200
Simon Simon This reply has been marked as private.
June 20, 2015 at 11:30 pm 52578
Simon Simon

Any update on this?

June 21, 2015 at 12:49 pm 52600
towhid towhid

Hello Simon,

I have reproduced this issue but failed. I did not get any inconsistency. Can I get the seller login details for check.

Thanks

June 21, 2015 at 7:20 pm 52621
Simon Simon

Will ask the seller for her login details and get them to you asap

June 21, 2015 at 10:25 pm 52634
Simon Simon This reply has been marked as private.
June 22, 2015 at 8:32 pm 52726
Simon Simon

Hi, any update?

Viewing 15 Posts - 1 through 15 (of 56 total)