seller contact form is not working

I have the same problem too, please advice.

Hello Sukhjit and Ji Yu,

Sometimes mail goes to spam. Can you please check the spam folder of your mail and let me know.

Thank You 🙂

I had this same issue as well. Email was never sent and I would never see the “Email sent successfully” display. I solved it by doing the following:

Go to Woocommerce > Settings > Emails > Make sure the settings on that page are correct and click the “Save Changes” button.

This worked for me. Hope this helps you too 🙂

Thank You @Ryan for your nice tips. @Sukhjit and @Ji Yu you both can try this way also please check the spam mail and let me know the result. 🙂

I have tried, but it does not work for me,,,I have checked spam also,,,,I’m not even getting mail sent confirmation message

Hello Sukhjit,

I have forwarded this issue to our developer team. Now they are not available. They will back at Monday. When they come back hope they will check and fix this issue.

Thank You

Hi
I have met same phenomena. and could fix it by “change wordpress site language in General Settings”

Originally, My setting was “Japanese”.
So, I changed language to “English”.

After that, issue is not happen.

Now, I’m thinking how to change site language to Japanese.. ^^;
Anyway, Hope it can make some idea for your issue.

BRs,

Thanks @Mamoru, but my language is already set to English

Hello Sukhjit,

I have noticed that the contact form is not working for me like as you’re. The development team is trying to fix this issue. When done, I will notify to you. Please allow us some time.

Thank You 🙂

Hey there can you tell me if this has been resolved as we are having the same issue..

Hello Paul,

Yes, it is already fixed. Can you please download the latest dokan plugin version [2.1] and let me know the result.

Thank you 🙂

already done that and the seller is still not receiving the email… can you advise as to what I need to do… cheers

Hello Paul,

Please let me know are you getting notification email when new product added and a new customer or seller register?

Thank you 🙂

yep getting that, it is just when they add in to the contact form on the seller’s store page they are not receiving the email.

http://eshops.co.nz/store/webdog/

Hello Paul,

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂