Review is not working on the seller store
Nayem
9 years, 1 month ago| Author | Posts |
|---|---|
September 15, 2015 at 11:35 am 71831 | |
| Nayem | Review is not working on the seller store show this message: Fatal error: Class 'Dokan_Template_reviews' not found in /nfs/c06/h02/mnt/187917/domains/tienda.gopato.com/html/wp-content/themes/marketica-wp/dokan/store-reviews.php on line 23 |
September 15, 2015 at 11:39 am 71833 | |
Nayem
| Helo, The error is saying the reason- wp-content/themes/marketica-wp/dokan/store-reviews.php on line 23. This error is coming from the theme. Not from the plugin. Please contact with the theme vendor. Thanks. |
September 15, 2015 at 11:43 am 71837 | |
Jose
| yes. I have already updated it, but still not working! |
September 15, 2015 at 11:49 am 71842 | |
|
Nayem
| Hello Jose, Please read my previous post correctly. I have requested you to contact with your theme vendor about this error. |
September 15, 2015 at 11:56 am 71843 | |
|
Jose
| as per the developer it is the copy of the plugin folder dokan,as it should be as per the plugin documentation |
September 15, 2015 at 12:12 pm 71847 | |
|
Nayem
| I will check this issue too. Please keep patience. |
September 23, 2015 at 3:56 am 72902 | |
|
Jose
| This reply has been marked as private. |
September 23, 2015 at 4:20 am 72903 | |
Yeasin Arafat
| Hello Jose, Do you have update the Dokan plugin to the latest version which is v2.4.5 please update the Dokan plugin and let me know what happened. Thanks. |
September 23, 2015 at 4:35 am 72904 | |
|
Jose
| Yes we are running v2.4.5 of Dokan – Multi-vendor Marketplace |
September 23, 2015 at 11:49 am 72925 | |
|
Nayem
| Hello Jose, Your theme is missing the template of the review file. I have to forward this to our developer to fix this in your theme but right now we are in vacation. Our office will start from 29th sept. After their coming back this issue can be fixed within an hour. Please keep patience and send us a mail at 29th sept. Thanks. |
September 27, 2015 at 5:08 am 73214 | |
Victor
| Please, I’m with the same problem hwew, Nayem, can you help me too? |
September 28, 2015 at 10:27 am 73252 | |
|
Nayem
| Hello Victor, Please create a new topic with your issue. Our office will start from tomorrow and then we can solve your issue. |
September 29, 2015 at 9:52 pm 73464 | |
|
Jose
| This reply has been marked as private. |
September 30, 2015 at 11:14 am 73493 | |
|
Nayem
| Please provide your login and FTP details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong. Thank you 🙂 |
September 30, 2015 at 3:56 pm 73539 | |
|
Jose
| Okay, I have provided my site info as requested. |
October 1, 2015 at 1:50 pm 73673 | |
|
Nayem
| Your FTP details are not working. Please provide your valid FTP details. |
