Mail problem in shop contact form

Hello Simon,

Contact seller works for a not only registered user but also guest user as well as.

Make sure you the hosting mail server is working perfectly.

Thanks

Some news for me please ?

Hello Simon,

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

Hello Simon,

I am not able to login your site due to incorrect login details. Can you please send me correct login details.

Thanks

it is normally ok now i have send it to you again

Hello Simon,

I have created an seller account on your site and I have sent an email through contact seller to my seller email id then I have got an email successfully including name, message, sender email id.

You can check this screenshot

Please check yourself once again and let me know the result.

Thanks

OK it works when you are connected. Please Try to send it agen when you are not connected to a user account you will see that don’t work.

I just do the test without being logged in you will see that you will not receive my email . I have also been no confirmation message but the text has disappeared as if he had been sent .

Dear Simon,

I really apologies for my misunderstanding. I had reproduced this issue and found that user can not sent email without registration.

My mistake because I did not read the topic carefully.

Thanks

Ok no problem. 🙂

Please, I need help setting my Dokan pages correctly, especially the Storefront. I’m sending you the website details & information via the contact link.
Thanks in advance

There is no prompt for user to register or login when they send the message? The message is market as sent and does not display any error reporting. Is this issue going to be fixed? If so, when?

please Algonson and Nurul Thank you not to “pollute” my request. Wait until the solution is made. Thank you

If you have a personal problem create a topic and ask for help. And if you have the same problem wait until the solution is found to enjoy it too.

Hi Simon, apologies. I’ve created another post just in case it’s site specific.

Ok thank you.

To continue my original subject. I just tested the demo Dokan site and the problem is the same . It does not work , email is not sent and no confirmation message sent successfully .