Email notification is not received

This topic contains 7 reply and 2 voices, and was last updated by Nayem 9 years, 1 month ago
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August 15, 2015 at 8:48 am 67087
Nayem Hi there, I am using Dokan plugin. All the email notifications can not be received by customers or vendors. There should be there emails sending out, one to the purchaser, one to the seller and one to the admin. My admin account can receive the email notifications but the other two parties can not receive anything. Can you please help me solve this issue? Thanks
August 16, 2015 at 4:22 pm 67294
linbin linbin

Is there anyone can support me? Thanks

August 16, 2015 at 5:14 pm 67310
linbin linbin

Could you please suggest a solution? Thanks

August 16, 2015 at 5:34 pm 67312
Nayem Nayem

Hello Libin,

Can you please confirm me that you are receiving all other notification?

August 16, 2015 at 5:36 pm 67313
linbin linbin

Hi Nayem,

I only receive the new order email notification and only the admin receive it.

Thanks

August 16, 2015 at 5:44 pm 67314
Nayem Nayem

Please make sure that you have configured your email settings correctly from Wooommerce->Settings->Emails.

Thanks.

August 16, 2015 at 5:46 pm 67315
linbin linbin

Is there any instruction for Woocommerce and Dokan email settings that I can find?

Thanks

August 16, 2015 at 5:54 pm 67318
Nayem Nayem

Hello,

Just insert your email address and enable every email settings. You can read WooCommerce doc for that.

Thanks.

Viewing 7 Posts - 1 through 7 (of 7 total)
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