Dokan plugin – Notification email to multiple sellers BIG PROBLEM! PLEASE HELP!

Could you please open /includes/order-functions.php and delete the line 158 which has this code: dokan_disable_order_emails(); and see if it resolves the issue?

Hello =)

Cant find that at all… This is from lines 135 – 206.

/**
* Update the child order status when a parent order status is changed
*
* @global object $wpdb
* @param int $order_id
* @param string $old_status
* @param string $new_status
*/
function dokan_on_order_status_change( $order_id, $old_status, $new_status ) {
global $wpdb;

// make sure order status contains “wc-” prefix
if ( stripos( $new_status, ‘wc-‘ ) === false ) {
$new_status = ‘wc-‘ . $new_status;
}

// insert on dokan sync table
$wpdb->update( $wpdb->prefix . ‘dokan_orders’,
array( ‘order_status’ => $new_status ),
array( ‘order_id’ => $order_id ),
array( ‘%s’ ),
array( ‘%d’ )
);

// if any child orders found, change the orders as well
$sub_orders = get_children( array( ‘post_parent’ => $order_id, ‘post_type’ => ‘shop_order’ ) );
if ( $sub_orders ) {
foreach ($sub_orders as $order_post) {
$order = new WC_Order( $order_post->ID );
$order->update_status( $new_status );
}
}
}

add_action( ‘woocommerce_order_status_changed’, ‘dokan_on_order_status_change’, 10, 3 );

/**
* Mark the parent order as complete when all the child order are completed
*
* @param int $order_id
* @param string $old_status
* @param string $new_status
* @return void
*/
function dokan_on_child_order_status_change( $order_id, $old_status, $new_status ) {
$order_post = get_post( $order_id );

// we are monitoring only child orders
if ( $order_post->post_parent === 0 ) {
return;
}

// get all the child orders and monitor the status
$parent_order_id = $order_post->post_parent;
$sub_orders = get_children( array( ‘post_parent’ => $parent_order_id, ‘post_type’ => ‘shop_order’ ) );

// return if any child order is not completed
$all_complete = true;

if ( $sub_orders ) {
foreach ($sub_orders as $sub) {
$order = new WC_Order( $sub->ID );

if ( $order->post_status != ‘wc-completed’ ) {
$all_complete = false;
}
}
}

// seems like all the child orders are completed

Seems like you are using the plugin, not the theme. So there shouldn’t be any problem like this you say.

Tried several times and not get any notification emails when order from 2 different sellers.

Help?

Cheers / O

can you please confirm first you are using theme or plugin? cause, we are confused here .

Running Dokan plugin

Hello?

I assigned this support topic to dev team. Please wait for their reply.

Sure Mahi, ty.

this is the same problem

http://wedevs.com/support/topic/notification-emails-not-working/

They didn’t fix it